Designed for 'work-from-home' professionals, gamers and households who want fast hassle-free broadband.
Our unmatched speed, reliability, and dedicated UK-based support is available 24/7.
All our packages come with:
Unlimited usage
Flexible 1, 12 & 24 month contracts
No mid contract price rises
Static IPv4 & IPv6 addresses (we don't use CGNat or any other form of IP sharing)
Choice of a preconfigured routers or alternatively you can use an existing router
SoGEA has a fibre-optic connection from the local telephone exchange to the street cabinet.
The final connection from the street cabinet to your property is usually over a copper wire
telephone line.
No Router Included. Free Migration. Installation & Activation From £60.00 inc. vat*
Typical Speed: 40Mbit/s - Dependent on line quality.
Typical Speed: 80Mbit/s - Dependent on line quality.
Quoted installation/activation price applies to standard installs only which covers most residential properties. Installations classed as 'Premium','Advanced' or 'Non Standard' by the network provider will incur additional costs.
Standard Care Level - Openreach will clear the fault within 40 clock hours of receipt of the fault report, excluding any allowable parked time.
No router is included with these packages, you can either use your own existing router or purchase one of our Asus/TP-Link pre-configured routers as part of the order process.
No Router Included. Free Migration. Installation & Activation From £60.00 inc. vat*
Typical Speed: 40Mbit/s - Dependent on line quality.
Typical Speed: 80Mbit/s - Dependent on line quality.
Quoted installation/activation price applies to standard installs only which covers most residential properties. Installations classed as 'Premium','Advanced' or 'Non Standard' by the network provider will incur additional costs.
Standard Care Level - Openreach will clear the fault within 40 clock hours of receipt of the fault report, excluding any allowable parked time.
No router is included with these packages, you can either use your own existing router or purchase one of our Asus/TP-Link pre-configured routers as part of the order process.
Router Included. Free Installation, Activation or Migration*
Typical Speed: 40Mbit/s - Dependent on line quality.
TP-Link VX230V (AX1800 WiFi6)
View Router Details
Typical Speed: 80Mbit/s - Dependent on line quality.
TP-Link VX230V (AX1800 WiFi6)
View Router Details
Quoted installation/activation price applies to standard installs only which covers most residential properties. Installations classed as 'Premium','Advanced' or 'Non Standard' by the network provider will incur additional costs.
Standard Care Level - Openreach will clear the fault within 40 clock hours of receipt of the fault report, excluding any allowable parked time.
Router will come preconfigured for your service. If you choose a package with premium or gaming Asus router then other router upgrade options will be available during the ordering process.
SoTAP has a copper wire from your home to the exchange.
This service is only available in a limited number of places where SoGEA & FTTP are not yet available.
No Router Included. Free Migration. Installation & Activation From £60.00 inc. vat*
Typical Speed: 0-24 Mbit/s
Quoted installation/activation price applies to standard installs only which covers most residential properties. Installations classed as 'Premium','Advanced' or 'Non Standard' by the network provider will incur additional costs.
Standard Care Level - Network provider will clear faults within 2-3 business days of receipt of the fault report.
No router is included with these packages, you can either use your own existing router or purchase one of our Asus/TP-Link pre-configured routers as part of the order process.
| Service Type | Copper Broadband |
|---|---|
| Line Type | Openreach Copper 24/1 |
| Download Speed | |
| Maximum | 24 Mbit/s |
| Typical | 0-24 Mbit/s |
| Peak Time | 20 Mbit/s |
| Upload Speed | |
| Maximum | 1.4 Mbit/s |
| Typical | 1 Mbit/s |
| Service Type | Part Fibre Broadband |
|---|---|
| Line Type | Openreach SoGEA 40/10 |
| Download Speed | |
| Maximum | 40 Mbit/s |
| Typical | 20-40 Mbit/s |
| Peak Time | 40 Mbit/s |
| Upload Speed | |
| Maximum | 10 Mbit/s |
| Typical | 9-10 Mbit/s |
| Service Type | Part Fibre Broadband |
|---|---|
| Line Type | Openreach SoGEA 80/20 |
| Download Speed | |
| Maximum | 80 Mbit/s |
| Typical | 60-76 Mbit/s |
| Peak Time | 70 Mbit/s |
| Upload Speed | |
| Maximum | 20 Mbit/s |
| Typical | 17-19 Mbit/s |
All quoted speeds are to the router. WiFi speeds to individual devices will vary considerably. Peak time download speed is what 80% of our customers achieve at peak times (8-10pm for home packages, 12-2pm for business packages).
Overlaid onto your IDNet Home Broadband, we can supply a choice of ‘Digital Voice’ solutions starting at £6.00 per month.
Modern VoIP phone service delivered through our TP-Link Aginet VoIP capable broadband routers, analogue telephone adaptor (for connecting existing analogue phones) or IDNet supplied IP Phones. Find out more.
The simplest way to transition from traditional phone services that are being phased out. We will host your number in the cloud and simply redirect it to any UK landline number (starting 01 or 02), non geographic number (starting 03) or UK mobile number (starting 07). No physical phone or app is required. Find out more.
Speed!
The UK's lowest latency network. Perfect for gaming and fast movie downloads.
Consistency
The speeds you need.
Even during peak times.
Reliability
Consistent speed, low latency & maximum resilience.
Technical Support
UK-based expert 24/7 support.
Cyber Security
Robust military grade network.
Quality
Industry leading performance.
Our business has been formally recognised for trading responsibly. We were the first UK telecoms company in the UK to be awarded B Corp status and we are independently rated by Think Broadband as one of the fastest, most resilient, and best supported ISPs on the market.
All prices shown include VAT @ 20%.