Whatever business you’re in, IDNet can provide robust and scalable fibre broadband connectivity. Our unmatched speed, reliability, and dedicated UK-based support is available 24/7, with enhanced & critical care options to suit all commercial needs.
We go above and beyond in terms of Quality of Service (QoS), Service Level Agreements (SLAs), business continuity, advanced router technology and cyber security.
Our business packages come with:
Unlimited usage
Flexible 1, 12 & 24 month contracts
No mid contract price rises
Static IPv4 & IPv6 addresses (we don't use CGNat or any other form of IP sharing)
Choice of a preconfigured routers or alternatively you can use an existing router
Faults with ITS standard care business services can be reported 24/7.
Fault to be Fixed by 23:59 on the next Business Day after the date of receipt by ITS of the Fault Notice.
For example, for a Fault Notice received on Tuesday, the relevant Fault shall be Fixed by 23.59 on Wednesday.
No Router Included. Installation & Activation From £60.00 inc. vat*
Typical Speed: 60-76 Mbit/s
Typical Speed: 400-500 Mbit/s
Typical Speed: 750-900 Mbit/s
Typical Speed: 1250-1750 Mbit/s
Quoted installation/activation price applies to alt-net standard business installs only which covers most businesses. Some installations will be classed as 'Premium', 'Advanced' or 'Non Standard' by the network provider and these will incur additional costs.
Standard Care Level - Network provider will clear faults within 2-3 business days of receipt of the fault report.
No router is included with these packages, you can either use your own existing router or purchase one of our Asus/TP-Link pre-configured routers as part of the order process.
Router Included. Free Installation*
Typical Speed: 60-76 Mbit/s
TP-Link EX230V (AX1800 WiFi6)
View Router Details
Asus Expert Wifi EBR63 (AX3000 WiFi6)
View Router Details
Typical Speed: 400-500 Mbit/s
TP-Link EX230V (AX1800 WiFi6)
View Router Details
Asus Expert Wifi EBR63 (AX3000 WiFi6)
View Router Details
Typical Speed: 750-900 Mbit/s
TP-Link EX230V (AX1800 WiFi6)
View Router Details
Asus Expert Wifi EBR63 (AX3000 WiFi6)
View Router Details
Typical Speed: 1250-1750 Mbit/s
TP-Link EX820V (AX6000 WiFi6)
View Router Details
Asus RT-BE92U (BE9700 WiFi7)
View Router Details
Free installation/activation applies to alt-net standard business installs only which covers most businesses. Some installations will be classed as 'Premium', 'Advanced' or 'Non Standard' by the network provider and these will incur additional costs.
Standard Care Level - Network provider will clear faults within 2-3 business days of receipt of the fault report.
Router will come preconfigured for your service. If you choose a package with a premium or business Asus router then other router upgrade options may be available during the ordering process.
| Service Type | Full Fibre Broadband |
|---|---|
| Line Type | ITS FibreOne 80/20 |
| Download Speed | |
| Maximum | 80 Mbit/s |
| Typical | 60-76 Mbit/s |
| Peak Time | 75 Mbit/s |
| Minimum Guaranteed | 40 Mbit/s |
| Upload Speed | |
| Maximum | 20 Mbit/s |
| Typical | 17-19 Mbit/s |
| Service Type | Full Fibre Broadband |
|---|---|
| Line Type | ITS FibreOne 550/75 |
| Download Speed | |
| Maximum | 550 Mbit/s |
| Typical | 400-500 Mbit/s |
| Peak Time | 490 Mbit/s |
| Minimum Guaranteed | 250 Mbit/s |
| Upload Speed | |
| Maximum | 75 Mbit/s |
| Typical | 64-73 Mbit/s |
| Service Type | Full Fibre Broadband |
|---|---|
| Line Type | ITS FibreOne 1000/115 |
| Download Speed | |
| Maximum | 1000 Mbit/s |
| Typical | 750-900 Mbit/s |
| Peak Time | 900 Mbit/s |
| Minimum Guaranteed | 500 Mbit/s |
| Upload Speed | |
| Maximum | 115 Mbit/s |
| Typical | 98-112 Mbit/s |
| Service Type | Full Fibre Broadband |
|---|---|
| Line Type | ITS FibreOne 1800/120 |
| Download Speed | |
| Maximum | 1800 Mbit/s |
| Typical | 1250-1750 Mbit/s |
| Peak Time | 1575 Mbit/s |
| Minimum Guaranteed | 800 Mbit/s |
| Upload Speed | |
| Maximum | 120 Mbit/s |
| Typical | 102-116 Mbit/s |
All quoted speeds are to the router. WiFi speeds to individual devices will vary considerably. Peak time download speed is what 80% of our business customers achieve at peak times 12-2pm.
Faults with ITS critical care business services can be reported 24/7.
Fault shall be Fixed within 6 hours of ITS’s receipt of the Fault Notice - 24/7/365
Business Premium services are delivered via low contention (5 to 1) custom built circuits ensuring low latency and no slow downs even during peak periods.
No Router Included. Installation & Activation From £60.00 inc. vat*
Typical Speed: 75-95 Mbit/s
Typical Speed: 400-500 Mbit/s
Typical Speed: 750-900 Mbit/s
Typical Speed: 1700-2200 Mbit/s
Typical Speed: 4250-4850 Mbit/s
Quoted installation/activation price applies to alt-net standard business installs only which covers most businesses. Some installations will be classed as 'Premium', 'Advanced' or 'Non Standard' by the network provider and these will incur additional costs.
Critical Care Level - Network provider will clear faults within 1 business day of receipt of the fault report.
No router is included with these packages, you can either use your own existing router or purchase one of our Asus/TP-Link pre-configured routers as part of the order process.
| Service Type | Full Fibre Broadband |
|---|---|
| Line Type | ITS FibreLight 100/100 |
| Download Speed | |
| Maximum | 100 Mbit/s |
| Typical | 75-95 Mbit/s |
| Peak Time | 100 Mbit/s |
| Minimum Guaranteed | 50Mbit/s |
| Upload Speed | |
| Maximum | 100 Mbit/s |
| Typical | 85-97 Mbit/s |
| Service Type | Full Fibre Broadband |
|---|---|
| Line Type | ITS FibreLight 550/550 |
| Download Speed | |
| Maximum | 550 Mbit/s |
| Typical | 400-500 Mbit/s |
| Peak Time | 490 Mbit/s |
| Minimum Guaranteed | 250 Mbit/s |
| Upload Speed | |
| Maximum | 550 Mbit/s |
| Typical | 468-534 Mbit/s |
| Service Type | Full Fibre Broadband |
|---|---|
| Line Type | ITS FibreLight 1000/1000 |
| Download Speed | |
| Maximum | 1000 Mbit/s |
| Typical | 750-900 Mbit/s |
| Peak Time | 900 Mbit/s |
| Minimum Guaranteed | 500 Mbit/s |
| Upload Speed | |
| Maximum | 1000 Mbit/s |
| Typical | 850-970 Mbit/s |
| Service Type | Full Fibre Broadband |
|---|---|
| Line Type | ITS FibreLight 2500/2500 |
| Download Speed | |
| Maximum | 2500 Mbit/s |
| Typical | 1700-2200 Mbit/s |
| Peak Time | 2150 Mbit/s |
| Minimum Guaranteed | 900 Mbit/s |
| Upload Speed | |
| Maximum | 2500 Mbit/s |
| Typical | 2125-2425 Mbit/s |
| Service Type | Full Fibre Broadband |
|---|---|
| Line Type | ITS FibreLight 5000/5000 |
| Download Speed | |
| Maximum | 5000 Mbit/s |
| Typical | 4250-4850 Mbit/s |
| Peak Time | 5000 Mbit/s |
| Minimum Guaranteed | 1250 Mbit/s |
| Upload Speed | |
| Maximum | 5000 Mbit/s |
| Typical | 4250-4850 Mbit/s |
All quoted speeds are to the router. WiFi speeds to individual devices will vary considerably. Peak time download speed is what 80% of our business customers achieve at peak times 12-2pm.
Overlaid onto your IDNet Business Broadband, we can supply a choice of premium ‘Digital Voice’ solutions starting at £15.00 per month which includes unlimited UK calls (01,02,03,07).
Business grade VoIP phone service delivered via a supplied ATA or digital handset. Can be upgraded to a full featured hosted pbx system at a later date.
IDNet’s hosted digital voice telephony solution provides a fully managed telephone service to your business, removing the need for you to purchase, install, maintain and upgrade expensive equipment. Features include Plug-And-Play phones, multiple phone numbers, hunt groups, auto attendant, call queues & smart phone integration.
Our basic number redirection and digital phone services designed for home users can also be used by small businesses with basic requirements, prices start at £6.00 per month.
IDNet operate one of the most advanced digital networks in the UK. Discover more.
We’ve been an Ofcom registered communications provider since 1996, so over the last 29 years we’re learnt a thing or two about transferring data around the world at the speed of light and what matters most to organisations.
We’ve embedded the following into our business packages:
Reliability
Consistent speed, low latency
plus maximum resilience
Technical Support
UK-based expert
24/7 support
Cyber Security
Robust military
grade network
Scalability
Services to match
your growth ambitions
Business continuity
Eliminate downtime with our
re-connectivity technology
Quality
Industry leading
performance & SLAs
Our business has been formally recognised for trading responsibly. We were the first UK telecoms company in the UK to be awarded B Corp status and we are independently rated by Think Broadband as one of the fastest, most resilient, and best supported ISPs on the market.
ITS powered services are currently available in the following areas:
Glasgow, Newcastle, Liverpool, Warrington, Manchester, Wilmslow and Handforth, Tameside, Stockport, Bury, Glossop, Blackpool, Preston, Chorley, Blackburn & Accrington, Wigan, Burnley, Oldham, Sheffield, Leeds, Birmingham, Lye, Dudley, Walsall, Wolverhampton, Burton upon Trent, Nottingham, Derby, Ashfield, Mansfield and Sutton, Lincoln, Leicester, Scunthorpe, Ilkeston, Newark, Bristol, Gloucester, Hereford, Cheltenham, Brighton, Brentwood, Basildon, Rayleigh, Grays, Mayfair, Poplar, Brixton, Islington, Faraday, Marylebone to Lower Hollaway, London Goodmayes, Kingsbury/Harrow, Dartford, Twickenham, Hayes, Bromley, Golders Green, Wembley, Enfield, Croydon, Deptford, Putney, Greenwich, Stratford, Watford, Harlesden
All prices shown include VAT @ 20%.