1 Month Contract Broadband Packages
| Max Download Mbps |
Max Upload Mbps |
Monthly Ex. Vat |
Monthly Inc. Vat |
||
|---|---|---|---|---|---|
 Openreach Part Fibre Broadband (SoGEA) |
|||||
|
✗ No Router Included |
40 | 10 | £35.42 | £42.50 | |
|
✗ No Router Included |
80 | 20 | £37.50 | £45.00 | |
Openreach Full Fibre Broadband (FTTP) |
|||||
|
✗ No Router Included |
115 | 20 | £39.58 | £47.50 | |
|
✗ No Router Included |
550 | 75 | £45.83 | £55.00 | |
|
✗ No Router Included |
1000 | 115 | £50.00 | £60.00 | |
|
✗ No Router Included |
1800 | 120 | £60.42 | £72.50 | |
Openreach Copper Broadband (SoTAP) |
|||||
|
✗ No Router Included |
24 | 1.4 | £33.33 | £40.00 | |
 CityFibre Full Fibre Broadband (FTTH) |
|||||
|
✗ No Router Included |
160 | 160 | £31.25 | £37.50 | |
|
✗ No Router Included |
550 | 550 | £37.50 | £45.00 | |
|
✗ No Router Included |
1200 | 1200 | £39.58 | £47.50 | |
|
✗ No Router Included |
2500 | 2500 | £54.17 | £65.00 | |
 FreedomFibre Full Fibre Broadband (FTTP) |
|||||
|
✗ No Router Included |
115 | 115 | £37.50 | £45.00 | |
|
✗ No Router Included |
550 | 550 | £41.67 | £50.00 | |
|
✗ No Router Included |
1200 | 1200 | £45.83 | £55.00 | |
|
✗ No Router Included |
2500 | 2500 | £50.00 | £60.00 | |
 MS3 Full Fibre Broadband (FTTP) |
|||||
|
✗ No Router Included |
160 | 160 | £31.25 | £37.50 | |
|
✗ No Router Included |
1000 | 1000 | £33.33 | £40.00 | |
 Trooli Full Fibre Broadband (FTTP) |
|||||
|
✗ No Router Included |
175 | 175 | £37.50 | £45.00 | |
|
✗ No Router Included |
550 | 550 | £41.67 | £50.00 | |
|
✗ No Router Included |
1200 | 1200 | £45.83 | £55.00 | |
|
✗ No Router Included |
2500 | 2500 | £50.00 | £60.00 | |
12 Month Contract Broadband Packages
| Max Download Mbps |
Max Upload Mbps |
Monthly Ex. Vat |
Monthly Inc. Vat |
||
|---|---|---|---|---|---|
Openreach Part Fibre Broadband (SoGEA) |
|||||
|
✗ No Router Included |
40 | 10 | £27.08 | £32.50 | |
|
✗ No Router Included |
80 | 20 | £29.17 | £35.00 | |
Openreach Full Fibre Broadband (FTTP) |
|||||
|
✗ No Router Included |
115 | 20 | £29.17 | £35.00 | |
|
✗ No Router Included |
550 | 75 | £35.42 | £42.50 | |
|
✗ No Router Included |
1000 | 115 | £39.58 | £47.50 | |
|
✗ No Router Included |
1800 | 120 | £50.00 | £60.00 | |
CityFibre Full Fibre Broadband (FTTH) |
|||||
|
✗ No Router Included |
160 | 160 | £22.92 | £27.50 | |
|
✗ No Router Included |
550 | 550 | £29.17 | £35.00 | |
|
✗ No Router Included |
1200 | 1200 | £31.25 | £37.50 | |
|
✗ No Router Included |
2500 | 2500 | £45.83 | £55.00 | |
FreedomFibre Full Fibre Broadband (FTTP) |
|||||
|
✗ No Router Included |
115 | 115 | £25.00 | £30.00 | |
|
✗ No Router Included |
550 | 550 | £27.08 | £32.50 | |
|
✗ No Router Included |
1200 | 1200 | £29.17 | £35.00 | |
|
✗ No Router Included |
2500 | 2500 | £37.50 | £45.00 | |
MS3 Full Fibre Broadband (FTTP) |
|||||
|
✗ No Router Included |
160 | 160 | £22.92 | £27.50 | |
|
✗ No Router Included |
1000 | 1000 | £25.00 | £30.00 | |
Trooli Full Fibre Broadband (FTTP) |
|||||
|
✗ No Router Included |
175 | 175 | £25.00 | £30.00 | |
|
✗ No Router Included |
550 | 550 | £27.08 | £32.50 | |
|
✗ No Router Included |
1200 | 1200 | £29.17 | £35.00 | |
|
✗ No Router Included |
2500 | 2500 | £37.50 | £45.00 | |
24 Month Contract Broadband Packages
| Max Download Mbps |
Max Upload Mbps |
Monthly Ex. Vat |
Monthly Inc. Vat |
||
|---|---|---|---|---|---|
Openreach Part Fibre Broadband (SoGEA) |
|||||
|
✓ Router Included |
40 | 10 | £33.33 | £40.00 | |
|
✓ Router Included |
80 | 20 | £35.42 | £42.50 | |
Openreach Full Fibre Broadband (FTTP) |
|||||
|
✓ Router Included |
115 | 20 | £35.42 | £42.50 | |
|
✓ Router Included |
550 | 75 | £41.67 | £50.00 | |
|
✓ Router Included |
1000 | 115 | £45.83 | £55.00 | |
|
✓ Router Included |
1800 | 120 | £56.25 | £67.50 | |
CityFibre Full Fibre Broadband (FTTH) |
|||||
|
✓ Router Included |
160 | 160 | £27.08 | £32.50 | |
|
✓ Router Included |
550 | 550 | £33.33 | £40.00 | |
|
✓ Router Included |
1200 | 1200 | £35.42 | £42.50 | |
|
✓ Router Included |
2500 | 2500 | £50.00 | £60.00 | |
FreedomFibre Full Fibre Broadband (FTTP) |
|||||
|
✓ Router Included |
115 | 115 | £29.17 | £35.00 | |
|
✓ Router Included |
550 | 550 | £31.25 | £37.50 | |
|
✓ Router Included |
1200 | 1200 | £33.33 | £40.00 | |
|
✓ Router Included |
2500 | 2500 | £41.67 | £50.00 | |
MS3 Full Fibre Broadband (FTTP) |
|||||
|
✓ Router Included |
160 | 160 | £27.08 | £32.50 | |
|
✓ Router Included |
1000 | 1000 | £29.17 | £35.00 | |
Trooli Full Fibre Broadband (FTTP) |
|||||
|
✓ Router Included |
175 | 175 | £29.17 | £35.00 | |
|
✓ Router Included |
550 | 550 | £31.25 | £37.50 | |
|
✓ Router Included |
1200 | 1200 | £33.33 | £40.00 | |
|
✓ Router Included |
2500 | 2500 | £41.67 | £50.00 | |
All broadband only packages include unlimited downloads & uploads, static IPv4 address & static IPv6 block (native/48) & excellent support from our UK based team.
Prices excluding VAT will not increase or decrease during any contracted period.
SoGEA & SoTAP services are reliant on phone line so sync speed will depend on quality of phone line and distance to cabinet.
Max line speed is maximum possible speed for the line, typical throughput and minimum guaranteed speeds will be shown when you perform an availability check.
Mobile broadband services vary according to location. Our availability checker will give an indication of signal strength at the selected address.
Services are supplied over the H3G network (as used by 'Three').
Broadband Connection Charges
| Charge description | One Off Ex. Vat |
One Off inc. Vat |
||
|---|---|---|---|---|
|
Home Broadband Install Fee (1m & 12m Contract) Covers standard home installation. |
£50.00 | £60.00 | ||
|
Home Broadband Migration Fee (1m & 12m Contract) Covers standard home broadband migration where engineer is not required. |
Free | Free | ||
|
Home Broadband Alt-Net Activation Fee (1m & 12m Contract) Covers activation of an existing Alt-Net ONT where engineer is not required. |
Free | Free | ||
|
Home Broadband Setup Fee (24m Contract) Covers standard home installation, migration or activation & supply of router (if applicable). |
Free | Free | ||
|
Engineer Visit Where you request an engineer to attend property and network termination is showing as already installed. |
£60.00 | £72.00 | ||
|
Premium Installation Surcharge (Openreach SoGEA/FTTP) This amount will be charged in additional to the regular setup fee for the chosen package. |
£50.00 | £60.00 | ||
|
Advanced/Complex Installation Surcharge (Openreach SoGEA/FTTP) For property types where Openreach consider that additional work will be required to complete the installation. This amount will be charged in additional to the regular setup fee for the chosen package. |
£200.00 | £240.00 | ||
|
CityFibre Non Standard Installation For more complex CityFibre installations that CityFibre deem to be Non-Standard. |
£200.00 | £240.00 | ||
|
Mobile Broadband Sim Only |
£10.00 | £12.00 | ||
Package Change Fees
| Charge description | One Off Ex. Vat |
One Off inc. Vat |
||
|---|---|---|---|---|
|
Package Change - New 24m Contract Price applies when taking a new 24m contract. Change only allowed with same network provider & technology. |
Free | Free | ||
|
Package Change - Keep Existing Contract Price applies to all 1m contracts and longer contracts where you choose to keep the same contract end date. Change only allowed with same network provider & technology. |
£25.00 | £30.00 | ||
|
Package Change - With change of network provider or technology. Only available after 6 months. You will be charged the setup/installation charge for your new package, a new contract will apply & existing contract will be cancelled without penalty. In most cases an engineer will be required to attend your property. |
Varies | Varies | ||
Early Termination Charges
If you terminate a service before the contract end date the following charges will apply.
| Charge description | Ex. Vat | Inc. Vat | |
|---|---|---|---|
|
Broadband Early Termination Charge If you terminate a fixed line broadband service before the contract end date the following charges per month of contract remaining will apply. |
Per Month Remaining | £20.00 | £24.00 |
|
Mobile Broadband Early Termination Charge If you terminate a mobile broadband service before the contract end date the following one off charge will apply. |
One Off | £30.00 | £36.00 |
Home Move
If you are moving home before the contract end date the following charges will apply.
| Charge description | Ex. Vat | Inc. Vat | |
|---|---|---|---|
|
Broadband Home Move - After 6 Months Contract exit fee for customers moving home/premises after the the first 6 months of their contracted period. |
One Off | £0.00 | £0.00 |
|
Broadband Home Move - First 6 Months Contract exit fee for customers moving home/premises in the first 6 months of their contracted period. |
One Off | £75.00 | £90.00 |
Broadband Hardware ⓘ
Discount applies when purchased at same time as any broadband package.
| model | category | status | price Ex. Vat |
price Inc. Vat |
|---|---|---|---|---|
| VoIP | In Stock | £58.00 | £69.60 | |
| VoIP | In Stock | £63.00 | £75.60 | |
| VoIP | In Stock | £124.67 | £149.60 | |
| Standard | In Stock | £62.49 | £74.99 | |
| Standard | In Stock | £79.16 | £94.99 | |
| Standard | In Stock | £90.00 | £108.00 | |
| Standard | In Stock | £154.67 | £185.60 | |
| Pro | In Stock | £74.99 | £89.99 | |
| Pro | In Stock | £91.66 | £109.99 | |
| Pro | In Stock | £183.33 | £220.00 | |
| Pro | In Stock | £189.99 | £227.99 | |
| Pro | In Stock | £216.66 | £259.99 | |
| Gaming | In Stock | £79.16 | £94.99 | |
| Gaming | In Stock | £104.16 | £124.99 | |
| Gaming | In Stock | £104.16 | £124.99 | |
| Gaming | In Stock | £104.16 | £124.99 | |
| Gaming | In Stock | £149.99 | £179.99 | |
| Business | In Stock | £71.08 | £85.30 | |
| Business | In Stock | £74.99 | £89.99 | |
| Business | In Stock | £116.66 | £139.99 | |
| Modem | In Stock | £71.00 | £85.20 | |
| Mobile | In Stock | £10.00 | £12.00 | |
| Mobile | In Stock | £55.00 | £66.00 | |
| Mobile | In Stock | £70.00 | £84.00 | |
| Mobile | In Stock | £70.00 | £84.00 | |
| Mesh System | In Stock | £366.33 | £439.60 | |
All prices shown include VAT @ 20%.
