video conference

IDNet for business fibre connectivity.

Whatever business you’re in, IDNet can provide robust and scalable fibre broadband connectivity. Our unmatched speed, reliability, and dedicated UK-based support is available 24/7, with enhanced & critical care options to suit all commercial needs.

We go above and beyond in terms of Quality of Service (QoS), Service Level Agreements (SLAs), business continuity, advanced router technology and cyber security.

Our business packages come with:

Unlimited usage

Flexible 1, 12 & 24 month contracts

No mid contract price rises

Static IPv4 & IPv6 addresses (we don't use CGNat or any other form of IP sharing)

Choice of a preconfigured routers or alternatively you can use an existing router

MS3 Business Full Fibre Packages

All MS3 business packages come with critical care included.

Faults with business services can be reported 24/7. Faults with business services will be resolved no later than the same business day if notified prior to 12:00 or next business day if notified after 12:00.

1 Month Contract Packages With Critical Care

No Router Included. Free Migration. Installation & Activation From £60.00 inc. vat*

    

Unlimited Usage Static IPv4 & IPv6 addresses Excellent UK support Same Day Fault Fixes

Business Fibre 160

Typical Speed: 100-150 Mbit/s

£60.00 (inc. vat)
Business Premium 950

Typical Speed: 750-900 Mbit/s

£70.00 (inc. vat)

Quoted installation/activation price applies to alt-net standard business installs only which covers most businesses. Some installations will be classed as 'Premium', 'Advanced' or 'Non Standard' by the network provider and these will incur additional costs.
Critical Care Level - Network provider will clear faults within 1 business day of receipt of the fault report.
No router is included with these packages, you can either use your own existing router or purchase one of our Asus/TP-Link pre-configured routers as part of the order process.

12 Month Contract Packages With Critical Care

No Router Included. Free Migration. Installation & Activation From £60.00 inc. vat*

    

Unlimited Usage Static IPv4 & IPv6 addresses Excellent UK support Same Day Fault Fixes

Business Fibre 160

Typical Speed: 100-150 Mbit/s

£45.00 (inc. vat)
Business Premium 950

Typical Speed: 750-900 Mbit/s

£50.00 (inc. vat)

Quoted installation/activation price applies to alt-net standard business installs only which covers most businesses. Some installations will be classed as 'Premium', 'Advanced' or 'Non Standard' by the network provider and these will incur additional costs.
Critical Care Level - Network provider will clear faults within 1 business day of receipt of the fault report.
No router is included with these packages, you can either use your own existing router or purchase one of our Asus/TP-Link pre-configured routers as part of the order process.

24 Month Contract Packages With Critical Care

Router Included. Free Installation, Activation or Migration*

Unlimited Usage Static IPv4 & IPv6 addresses Excellent UK support Same Day Fault Fixes

Business Fibre 160

Typical Speed: 100-150 Mbit/s

      
£50.00 (inc. vat)

Standard VoIP Router
 

image of TP-Link EX230V

TP-Link EX230V (AX1800 WiFi6)
View Router Details


Business Router
+£60.00 (inc. vat) router upgrade fee

image of Asus Expert Wifi EBR63

Asus Expert Wifi EBR63 (AX3000 WiFi6)
View Router Details

Business Premium 950

Typical Speed: 750-900 Mbit/s

      
£55.00 (inc. vat)

Standard VoIP Router
 

image of TP-Link EX230V

TP-Link EX230V (AX1800 WiFi6)
View Router Details


Business Router
+£60.00 (inc. vat) router upgrade fee

image of Asus Expert Wifi EBR63

Asus Expert Wifi EBR63 (AX3000 WiFi6)
View Router Details

Free installation/activation applies to alt-net standard business installs only which covers most businesses. Some installations will be classed as 'Premium', 'Advanced' or 'Non Standard' by the network provider and these will incur additional costs.
Critical Care Level - Network provider will clear faults within 1 business day of receipt of the fault report.
Router will come preconfigured for your service. If you choose a package with a premium or business Asus router then other router upgrade options may be available during the ordering process.

Full Fibre - Service Speed Details

Business Fibre 160
Service Type Full Fibre Broadband
Line Type MS3 FTTP 160/160
Download Speed
Maximum 160 Mbit/s
Typical 100-150 Mbit/s
Peak Time 150 Mbit/s
Minimum Guaranteed 80 Mbit/s
Upload Speed
Maximum 160 Mbit/s
Typical 136-155 Mbit/s
Business Premium 950
Service Type Full Fibre Broadband
Line Type MS3 FTTP 1000/1000
Download Speed
Maximum 1000 Mbit/s
Typical 750-900 Mbit/s
Peak Time 900 Mbit/s
Minimum Guaranteed 500 Mbit/s
Upload Speed
Maximum 1000 Mbit/s
Typical 850-970 Mbit/s

All quoted speeds are to the router. WiFi speeds to individual devices will vary considerably. Peak time download speed is what 80% of our business customers achieve at peak times 12-2pm.

Business phone services

Overlaid onto your IDNet Business Broadband, we can supply a choice of premium ‘Digital Voice’ solutions starting at £15.00 per month which includes unlimited UK calls (01,02,03,07).


Centrex Single Line

Business grade VoIP phone service delivered via a supplied ATA or digital handset. Can be upgraded to a full featured hosted pbx system at a later date.

Find out more


Centrex Hosted PBX

IDNet’s hosted digital voice telephony solution provides a fully managed telephone service to your business, removing the need for you to purchase, install, maintain and upgrade expensive equipment. Features include Plug-And-Play phones, multiple phone numbers, hunt groups, auto attendant, call queues & smart phone integration.

Find out more.


Basic Phone Services

Our basic number redirection and digital phone services designed for home users can also be used by small businesses with basic requirements, prices start at £6.00 per month.

Why choose IDNet for business fibre broadband and digital telephony?

IDNet operate one of the most advanced digital networks in the UK. Discover more.

We’ve been an Ofcom registered communications provider since 1996, so over the last 29 years we’re learnt a thing or two about transferring data around the world at the speed of light and what matters most to organisations.

We’ve embedded the following into our business packages:

Reliability Icon

Reliability

Consistent speed, low latency
plus maximum resilience

Support Icon

Technical Support

UK-based expert
24/7 support

Security Icon

Cyber Security

Robust military
grade network

Scalability Icon

Scalability

Services to match
your growth ambitions

Continuity Icon

Business continuity

Eliminate downtime with our
re-connectivity technology

Quality Icon

Quality

Industry leading
performance & SLAs

Our business has been formally recognised for trading responsibly. We were the first UK telecoms company in the UK to be awarded B Corp status and we are independently rated by Think Broadband as one of the fastest, most resilient, and best supported ISPs on the market.

We’ll work in partnership to ensure optimum network performance, maximum resilience and peace of mind

Frequently Asked Questions

MS3 Home Broadband Products

Who are MS3?

MS3 Networks is a full-fibre broadband network operator based in Hull, East Yorkshire. MS3 was created to challenge the long-standing broadband monopoly in Hull (traditionally dominated by KCOM), bringing competition and more affordable pricing to the region.

What is FTTP?

FTTP (Fibre to the Premises) is a high-speed internet connection that uses fibre-optic cables to deliver data directly from the exchange to a home, removing copper wiring entirely. It offers superior reliability and speeds up to 1,000 Mbps (1 Gbps) on the MS3 network. It is commonly known as "full-fibre".

How much is installation?

Standard residential installation is free on 24 month contracts - Non standard installations may be subject to additional charges. 1 month & 12 month contracts will be subject to an installation charge of 75.00 inc. vat

How much is migration?

Migrating from another MS3 based provider is free of charge on all packages.

Do I get a free router?

We include a router with all 24 month contract packages. If you choose a 1 month or 12 month package then you will need to supply your own router or purchase an Asus or TP-Link router during the ordering process.

What speed do I need?

If you are a single person or couple who are light users (basic streaming, email & web browsing) then our lowest speed services should be enough for your needs. For most families a 1Gbps package is recommended. For people frequently downloading games / large datasets or needing to ensure no interruptions when working from home a 1Gbps package is critical.

How long does service activation take?

A minimum 10 working day lead time applies for all orders. Flats, apartments and other MDU's may take much longer.

What happens at end of contracted period?

A month before the end of the contracted period we will email you to advise you that your contract is about to end. At this point you may extend your contract using our customer portal (with the rate being the current advertised rate for your package) or change to a different package. If you take no action then your monthly rental will be changed to our current 1 month contract rate.

Where is MS3 available?

MS3 powered services are currently available at thousands of properties in the following areas:

Brough, Cleethorpes, Grimsby, Hull, Immingham, Kilnhurst, Mexborough, Rotherham, Scunthorpe, Swinton, Wath Upon Dearne

All prices shown include VAT @ 20%.