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IDNet for business fibre connectivity.

Whatever business you’re in, IDNet can provide robust and scalable fibre broadband connectivity. Our unmatched speed, reliability, and dedicated UK-based support is available 24/7, with enhanced & critical care options to suit all commercial needs.

We go above and beyond in terms of Quality of Service (QoS), Service Level Agreements (SLAs), business continuity, advanced router technology and cyber security.

Our business packages come with:

Unlimited usage

Flexible 1, 12 & 24 month contracts

No mid contract price rises

Static IPv4 & IPv6 addresses (we don't use CGNat or any other form of IP sharing)

Choice of a preconfigured routers or alternatively you can use an existing router

Netomnia Business Enhanced - Full Fibre Broadband

Faults with Netomnia enhanced care business services can be reported 24/7.
For fault reports received by Netomnia by 13.00 the relevant fault shall be fixed by 23:59 on the same day, for any fault report that is received by Netomnia at any time after 13.00 the relevant Fault shall be Fixed by 13.00 on the following day.

1 Month Contract Packages With Enhanced Care

No Router Included. Free Migration. Installation & Activation From £60.00 inc. vat*

    

Unlimited Usage Static IPv4 & IPv6 addresses Excellent UK support Prompt Fault Fixes

Business Enhanced 80

Typical Speed: 68-78 Mbit/s

£65.00 (inc. vat)
Business Enhanced 550

Typical Speed: 400-550 Mbit/s

£70.00 (inc. vat)
Business Enhanced 950

Typical Speed: 750-950 Mbit/s

£75.00 (inc. vat)
Business Enhanced 2000

Typical Speed: 1700-1940 Mbit/s

£80.00 (inc. vat)

Quoted installation/activation price applies to alt-net standard business installs only which covers most businesses. Some installations will be classed as 'Premium', 'Advanced' or 'Non Standard' by the network provider and these will incur additional costs.
Enhanced Care Level - Netomnia will clear any network infrastruture faults on same day if reported by 1300, otherwise will be by 1300 on following day.
No router is included with these packages, you can either use your own existing router or purchase one of our Asus/TP-Link pre-configured routers as part of the order process.

12 Month Contract Packages With Enhanced Care

No Router Included. Free Migration. Installation & Activation From £60.00 inc. vat*

    

Unlimited Usage Static IPv4 & IPv6 addresses Excellent UK support Prompt Fault Fixes

Business Enhanced 80

Typical Speed: 68-78 Mbit/s

£40.00 (inc. vat)
Business Enhanced 550

Typical Speed: 400-550 Mbit/s

£45.00 (inc. vat)
Business Enhanced 950

Typical Speed: 750-950 Mbit/s

£50.00 (inc. vat)
Business Enhanced 2000

Typical Speed: 1700-1940 Mbit/s

£55.00 (inc. vat)

Quoted installation/activation price applies to alt-net standard business installs only which covers most businesses. Some installations will be classed as 'Premium', 'Advanced' or 'Non Standard' by the network provider and these will incur additional costs.
Enhanced Care Level - Netomnia will clear any network infrastruture faults on same day if reported by 1300, otherwise will be by 1300 on following day.
No router is included with these packages, you can either use your own existing router or purchase one of our Asus/TP-Link pre-configured routers as part of the order process.

24 Month Contract Packages With Enhanced Care

Router Included. Free Installation, Activation or Migration*

Unlimited Usage Static IPv4 & IPv6 addresses Excellent UK support Prompt Fault Fixes

Business Enhanced 80

Typical Speed: 68-78 Mbit/s

      
£45.00 (inc. vat)

Standard VoIP Router
 

image of TP-Link EX230V

TP-Link EX230V (AX1800 WiFi6)
View Router Details


Business Router
+£60.00 (inc. vat) router upgrade fee

image of Asus Expert Wifi EBR63

Asus Expert Wifi EBR63 (AX3000 WiFi6)
View Router Details

Business Enhanced 550

Typical Speed: 400-550 Mbit/s

      
£50.00 (inc. vat)

Standard VoIP Router
 

image of TP-Link EX230V

TP-Link EX230V (AX1800 WiFi6)
View Router Details


Business Router
+£60.00 (inc. vat) router upgrade fee

image of Asus Expert Wifi EBR63

Asus Expert Wifi EBR63 (AX3000 WiFi6)
View Router Details

Business Enhanced 950

Typical Speed: 750-950 Mbit/s

      
£55.00 (inc. vat)

Standard VoIP Router
 

image of TP-Link EX230V

TP-Link EX230V (AX1800 WiFi6)
View Router Details


Business Router
+£60.00 (inc. vat) router upgrade fee

image of Asus Expert Wifi EBR63

Asus Expert Wifi EBR63 (AX3000 WiFi6)
View Router Details

Business Enhanced 2000

Typical Speed: 1700-1940 Mbit/s

      
£60.00 (inc. vat)

Standard VoIP Router
 

image of TP-Link EX820V

TP-Link EX820V (AX6000 WiFi6)
View Router Details


Premium Router
+£75.00 (inc. vat) router upgrade fee

image of Asus RT-BE92U

Asus RT-BE92U (BE9700 WiFi7)
View Router Details

Free installation/activation applies to alt-net standard business installs only which covers most businesses. Some installations will be classed as 'Premium', 'Advanced' or 'Non Standard' by the network provider and these will incur additional costs.
Enhanced Care Level - Netomnia will clear any network infrastruture faults on same day if reported by 1300, otherwise will be by 1300 on following day.
Router will come preconfigured for your service. If you choose a package with a premium or business Asus router then other router upgrade options may be available during the ordering process.

Full Fibre - Service Speed Details

Business Enhanced 80
Service Type Full Fibre Broadband
Line Type Netomnia FTTP 80/80
Download Speed
Maximum 80 Mbit/s
Typical 68-78 Mbit/s
Peak Time 75 Mbit/s
Minimum Guaranteed 40 Mbit/s
Upload Speed
Maximum 80 Mbit/s
Typical 68-78 Mbit/s
Business Enhanced 550
Service Type Full Fibre Broadband
Line Type Netomnia FTTP 550/550
Download Speed
Maximum 550 Mbit/s
Typical 400-550 Mbit/s
Peak Time 490 Mbit/s
Minimum Guaranteed 250 Mbit/s
Upload Speed
Maximum 550 Mbit/s
Typical 468-534 Mbit/s
Business Enhanced 950
Service Type Full Fibre Broadband
Line Type Netomnia FTTP 1000/1000
Download Speed
Maximum 1000 Mbit/s
Typical 750-950 Mbit/s
Peak Time 900 Mbit/s
Minimum Guaranteed 500 Mbit/s
Upload Speed
Maximum 1000 Mbit/s
Typical 850-970 Mbit/s
Business Enhanced 2000
Service Type Full Fibre Broadband
Line Type Netomnia FTTP 2000/2000
Download Speed
Maximum 2000 Mbit/s
Typical 1700-1940 Mbit/s
Peak Time 1600 Mbit/s
Minimum Guaranteed 950 Mbit/s
Upload Speed
Maximum 2000 Mbit/s
Typical 1700-1940 Mbit/s

All quoted speeds are to the router. WiFi speeds to individual devices will vary considerably. Peak time download speed is what 80% of our business customers achieve at peak times 12-2pm.

Netomnia Business Premium - Full Fibre Broadband

Faults with Netomnia critical care business services can be reported 24/7.
Fault shall be Fixed within 6 hours of Netomnia’s receipt of the Fault Notice - 24/7/365

1 Month Contract Packages With Critical Care

No Router Included. Free Migration. Installation & Activation From £60.00 inc. vat*

    

Unlimited Usage Static IPv4 & IPv6 addresses Excellent UK support Same Day Fault Fixes

Business Premium 80

Typical Speed: 68-78 Mbit/s

£75.00 (inc. vat)
Business Premium 160

Typical Speed: 100-150 Mbit/s

£85.00 (inc. vat)
Business Premium 550

Typical Speed: 400-550 Mbit/s

£90.00 (inc. vat)
Business Premium 950

Typical Speed: 750-950 Mbit/s

£95.00 (inc. vat)
Business Premium 2000

Typical Speed: 1700-1940 Mbit/s

£100.00 (inc. vat)
Business Premium 7500

Typical Speed: 5000Mbits - 7500Mbit/s

£175.00 (inc. vat)

Quoted installation/activation price applies to alt-net standard business installs only which covers most businesses. Some installations will be classed as 'Premium', 'Advanced' or 'Non Standard' by the network provider and these will incur additional costs.
Critical Care Level - Netomnia will clear faults within 6 hours of receipt of the fault report.
No router is included with these packages, you can either use your own existing router or purchase one of our Asus/TP-Link pre-configured routers as part of the order process.

12 Month Contract Packages With Critical Care

No Router Included. Free Migration. Installation & Activation From £60.00 inc. vat*

    

Unlimited Usage Static IPv4 & IPv6 addresses Excellent UK support Same Day Fault Fixes

Business Premium 80

Typical Speed: 68-78 Mbit/s

£50.00 (inc. vat)
Business Premium 160

Typical Speed: 100-150 Mbit/s

£60.00 (inc. vat)
Business Premium 550

Typical Speed: 400-550 Mbit/s

£65.00 (inc. vat)
Business Premium 950

Typical Speed: 750-950 Mbit/s

£70.00 (inc. vat)
Business Premium 2000

Typical Speed: 1700-1940 Mbit/s

£75.00 (inc. vat)
Business Premium 7500

Typical Speed: 5000Mbits - 7500Mbit/s

£150.00 (inc. vat)

Quoted installation/activation price applies to alt-net standard business installs only which covers most businesses. Some installations will be classed as 'Premium', 'Advanced' or 'Non Standard' by the network provider and these will incur additional costs.
Critical Care Level - Netomnia will clear faults within 6 hours of receipt of the fault report.
No router is included with these packages, you can either use your own existing router or purchase one of our Asus/TP-Link pre-configured routers as part of the order process.

Full Fibre - Service Speed Details

Business Premium 80
Service Type Full Fibre Broadband
Line Type Netomnia FTTP 80/80
Download Speed
Maximum 80 Mbit/s
Typical 68-78 Mbit/s
Peak Time 75 Mbit/s
Minimum Guaranteed 40 Mbit/s
Upload Speed
Maximum 80 Mbit/s
Typical 68-78 Mbit/s
Business Premium 160
Service Type Full Fibre Broadband
Line Type Netomnia FTTP 160/160
Download Speed
Maximum 160 Mbit/s
Typical 100-150 Mbit/s
Peak Time 150 Mbit/s
Minimum Guaranteed 80 Mbit/s
Upload Speed
Maximum 160 Mbit/s
Typical 136-155 Mbit/s
Business Premium 550
Service Type Full Fibre Broadband
Line Type Netomnia FTTP 550/550
Download Speed
Maximum 550 Mbit/s
Typical 400-550 Mbit/s
Peak Time 490 Mbit/s
Minimum Guaranteed 250 Mbit/s
Upload Speed
Maximum 550 Mbit/s
Typical 468-534 Mbit/s
Business Premium 950
Service Type Full Fibre Broadband
Line Type Netomnia FTTP 1000/1000
Download Speed
Maximum 1000 Mbit/s
Typical 750-950 Mbit/s
Peak Time 900 Mbit/s
Minimum Guaranteed 500 Mbit/s
Upload Speed
Maximum 1000 Mbit/s
Typical 850-970 Mbit/s
Business Premium 2000
Service Type Full Fibre Broadband
Line Type Netomnia FTTP 2000/2000
Download Speed
Maximum 2000 Mbit/s
Typical 1700-1940 Mbit/s
Peak Time 1600 Mbit/s
Minimum Guaranteed 950 Mbit/s
Upload Speed
Maximum 2000 Mbit/s
Typical 1700-1940 Mbit/s
Business Premium 7500
Service Type Full Fibre Broadband
Line Type Netomnia FTTP 8000/8000
Download Speed
Maximum 8000 Mbit/s
Typical 5000Mbits - 7500Mbit/s
Peak Time 8000 Mbit/s
Minimum Guaranteed 2000 Mbit/s
Upload Speed
Maximum 8000 Mbit/s
Typical 6800-7760 Mbit/s

All quoted speeds are to the router. WiFi speeds to individual devices will vary considerably. Peak time download speed is what 80% of our business customers achieve at peak times 12-2pm.

Business phone services

Overlaid onto your IDNet Business Broadband, we can supply a choice of premium ‘Digital Voice’ solutions starting at £15.00 per month which includes unlimited UK calls (01,02,03,07).


Centrex Single Line

Business grade VoIP phone service delivered via a supplied ATA or digital handset. Can be upgraded to a full featured hosted pbx system at a later date.

Find out more


Centrex Hosted PBX

IDNet’s hosted digital voice telephony solution provides a fully managed telephone service to your business, removing the need for you to purchase, install, maintain and upgrade expensive equipment. Features include Plug-And-Play phones, multiple phone numbers, hunt groups, auto attendant, call queues & smart phone integration.

Find out more.


Basic Phone Services

Our basic number redirection and digital phone services designed for home users can also be used by small businesses with basic requirements, prices start at £6.00 per month.

Why choose IDNet for business fibre broadband and digital telephony?

IDNet operate one of the most advanced digital networks in the UK. Discover more.

We’ve been an Ofcom registered communications provider since 1996, so over the last 29 years we’re learnt a thing or two about transferring data around the world at the speed of light and what matters most to organisations.

We’ve embedded the following into our business packages:

Reliability Icon

Reliability

Consistent speed, low latency
plus maximum resilience

Support Icon

Technical Support

UK-based expert
24/7 support

Security Icon

Cyber Security

Robust military
grade network

Scalability Icon

Scalability

Services to match
your growth ambitions

Continuity Icon

Business continuity

Eliminate downtime with our
re-connectivity technology

Quality Icon

Quality

Industry leading
performance & SLAs

Our business has been formally recognised for trading responsibly. We were the first UK telecoms company in the UK to be awarded B Corp status and we are independently rated by Think Broadband as one of the fastest, most resilient, and best supported ISPs on the market.

We’ll work in partnership to ensure optimum network performance, maximum resilience and peace of mind

Frequently Asked Questions

Netomnia Business Broadband Products

Who are Netomnia?

Netomnia founded in 2019 are the fastest-growing full fibre network operator specialising in connecting homes and businesses to ultrafast FTTP broadband. With decades of industry experience they aim to accelerate the UK’s transition to full fibre.

What is FTTP?

FTTP (Fibre to the Premises) is a high-speed internet connection that uses fibre-optic cables to deliver data directly from the exchange to a home or business, removing copper wiring entirely. It offers superior reliability and speeds up to 1,800 Mbps (1.8 Gbps) on the Netomnia network. It is commonly known as "full-fibre".

How much is installation?

Standard business installation is free on 24 month contracts. 1 month & 12 month contracts will be subject to an installation charge of £100.00 inc. vat. More complex installations may be subject to additional charges.

How much is migration?

Migrating from another Netomnia based provider is free of charge on all packages.

Is Netomnia available for home users?

Netomnia are not currently providing wholesale connections to residential properties, we will provide services when/if they make residential services available to us.

Do you include a router?

We include a preconfigured router with all 24 month contract packages. If you choose a 1 month or 12 month package then you will need to supply your own router or purchase an Asus or TP-Link router during the ordering process.

Can I choose a different router?

With our 24 month contract packages which have an Asus router you may choose an alternative during the ordering process, exact upgrade charge will depend on which router & package you choose.

Can I use my own router?

Yes you can use your own router but you must ensure it is capable of handling the service and also know how to configure it. We will provide you with PPPoE username & password shortly after your order has been placed with Netomnia.

What speed do I need?

Small business with only a couple of light users may only need 80 Mbit/s service speed. For most businesses 550 or 950 Mbit/s service speed is recommended. If your company has a lot of employees or is frequently downloading & uploading large documents (videos, datasets etc) then 2000Mbit/s or greater service speeds are recommended.

How long does service activation take?

A minimum 10 working day lead time applies for all orders. Complex installations are likely to take much longer.

What installation types do Netomnia offer?

Netomnia offer Standard, Premium & Advanced installations. Standard installation covers most properties and is included with our 24 month business packages. Netomnia will advise us if a higher installation type is required and we will then advise you of the cost, you can then decide whether you wish to proceed with your order.

What happens at end of contracted period?

A month before the end of the contracted period we will email you to advise you that your contract is about to end. At this point you may extend your contract using our customer portal (with the rate being the current advertised rate for your package) or change to a different package. If you take no action then your monthly rental will be changed to our current 1 month contract rate.

What happens if I cancel or migrate my service before the end of contracted period?

If you cancel or migrate your service before your contract end date then early termination fees of 75% of the monthly rental will apply.

Where is Netomnia available?

Netomnia is currently available at thousands of business properties in the following areas:

Abertawe - Swansea, Amber Valley, Ashfield, Ashford, Aylesbury Vale, Barnsley, Barrow-in-furness, Bedford Ua, Belfast, Birmingham, Blackburn With Darwen Ua, Bolsover, Bolton, Boston, Bradford, Bristol, Bro Morgannwg - The Vale Of Glamorgan, Bromsgrove, Broxbourne, Broxtowe, Burnley, Bury, Caerdydd - Cardiff, Caerffili - Caerphilly, Calderdale, Cannock Chase, Canterbury, Carlisle, Casnewydd - Newport, Castell-nedd Port Talbot - Neath Port Talbot, Central Bedfordshire Ua, Cheltenham, Cheshire East Ua, Chorley, County Durham Ua, Darlington Ua, Dartford, Derry City And Strabane, Dover, Dudley, Dumfries And Galloway, East Ayrshire, East Hertfordshire, East Lothian, Easton, Erewash, Falkirk, Fenland, Fife, Gravesham, Guildford, Halton Ua, Huntingdonshire, Hyndburn, King's Lynn And West Norfolk, Kirklees, Knowsley, Lancaster, Leeds, Lichfield, Lisburn And Castlereagh, Liverpool, Maidstone, Manchester, Mansfield, Mendip, Merthyr Tudful - Merthyr Tydfil, Newark And Sherwood, North Ayrshire, North East Derbyshire, North Hertfordshire, North Kesteven, North Lanarkshire, Oldham, Oxford, Pendle, Pen-y-bont Ar Ogwr - Bridgend, Ribble Valley, Rochdale, Rossendale, Salford, Sandwell, Sefton, Selby, Sevenoaks, Shepway, Sir Gaerfyrddin - Carmarthenshire, Solihull, South Derbyshire, South Gloucestershire Ua, South Holland, South Kesteven, South Lanarkshire, South Oxfordshire, South Ribble, South Staffordshire, Stafford, St. Helens, Stockport, Stockton-on-tees Ua, Stroud, Sunderland, Swale, Tameside, Tewkesbury, Thurrock Ua, Tonbridge And Malling, Trafford, Tunbridge Wells, Vale Of White Horse, Wakefield, Walsall, Wealden, West Berkshire Ua, West Lothian, Wigan, Wiltshire Ua, Woking, Wolverhampton, Wrecsam - Wrexham

All prices shown include VAT @ 20%.